Not ready for the big banks

I love the great features of the bank , but I was unable to add a beneficiary on the app , the app closes down completely , I need to make urgent payments just to hear the Consultant at the call centre say the technical people has knocked off , she will escalate the query , but now had to make urgent payments that will not happen , how will Discovery reward me for this poor service?

before you take on more clients , make sure the app , call centre and everything works.

how will you reading this post feel if you cant make payments to your people?

:( :(