WV
Warren V

1 reviews | Active since Aug 2016

17 Mar 2021, 11:24

Not near bank levels of service/products yet

Well I thought I'd give Discovery Bank a try but instantly regret going down this path. After taking nearly a day to process my application I get a message stating that I have a new offer on the app to accept. When logging in it says the offer is lower because my declared income was more than they were able to verify (maybe invest in glasses for your staff as the figures on my payslip and bank statements match to the cent). Anyway the offer is less than half of what I get at FNB so looks like I won't be switching to Discovery.

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Replies (1)
Discovery Bank
Discovery Bank's reply18 Mar 2021, 21:44
Official
Hi Warren

We appreciate you bringing this matter to our attention.
Kindly note that we will investigate your query, and will provide feedback accordingly.

Regards
Thuli