Not getting App assistance

Item: Discovery Bank
Rating: 1

I am trying to open an account with Discovery Bank.

Part of the registration process is accessing the Bank app.

This however just keeps taking me back to the "Join the Bank" page.

I have phoned, and had been told it will be reset, and now a week later I am still waiting.

Helpful (0)

Replies (1)

Discovery Bank's replyOfficial

02 Dec 2024, 14:17

Hi Janri

Thanks for reaching out to us.

I would like to apologise for the delay in providing you with feedback on this case.

I would like to apologise for your experience in this matter and reassure you that this is not the service we strive to provide.

Our systems show that your account has been successfully opened, and you are now banking with us.

Please do not hesitate to reach out to us should you require any further assistance with your DIscovery Bank account

Regards
Girhwin

Discovery Bank's reply02 Dec 2024, 14:17

Official