OB
OCKERT B

1 reviews | Active since Aug 2013

30 Jul 2015, 14:10

not customer geared

With Discovery Card you can choose a date when to pay but you can't choose a date when you want your month to end. They will decide. The customer have to wait. <br> The system can't do it, neither can the people who runs the card system change the system so that it can do it. <br> What or who is the reason? Discovery or FNB?? <br> If you want control over your card, don't use discovery card because they don't care about your preferences.<br> .<br> <br>

0
Replies (1)
Discovery Bank
Discovery Bank's reply30 Jul 2015, 15:55
Official
Hello helloockie,

Thank you for your comments and for bringing this matter to our attention.

Our Service Team will be in contact with you shortly in order to discuss this matter.

Thank you for your kind patience in the interim.

Your reference number is - ***.


Regards,

Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za