Not concerned about new client banking business

Discovery bank does not seem to take their new clients that open accounts seriously. I have complained that their provided transport service provider DSV Logistics has been sitting with my card and have failed to deliver it to me on numerous occasions, The new client department of Discovery Bank does not take it upon themselves to ensure that new clients receive their bank cards on time. This is what traditional banks will always have an upper hand. FNB had my card delivered in less that 24 hours.