Not a bank

Item: Discovery Bank
Rating: 1
Author: Marius S

I am at a lost for words. You keep sending me emails and messages that my new account is a few clicks away and yet you keep on declining my offer. This after I have given you documented proof that you calculate (god know how) my income incorrectly. Furthermore I exceed al the criteria that you impose on my incorrect income. I do not know what you want from me! If you decline my account then stop harassing me!!

Helpful (0)

Replies (3)

Discovery Bank's replyOfficial

26 Jul 2022, 14:32

Hi, Marius

We’d really like for you to have better experience with Discovery Bank. We will investigate this matter and give you feedback.

Regards,
Lebohang

Discovery Bank's reply26 Jul 2022, 14:32

Official

Hi, Marius

We’d really like for you to have better experience with Discovery Bank. We will investigate this matter and give you feedback.

Regards,
Lebohang

Marius S's updateReviewer Update

28 Jul 2022, 10:09

I have no again submitted my application and again corrected your calculation mistakes of my income and provided you with proof. Can’t wait to see why you decline my offer this time!!!

Marius S's update28 Jul 2022, 10:09

Reviewer Update

I have no again submitted my application and again corrected your calculation mistakes of my income and provided you with proof. Can’t wait to see why you decline my offer this time!!!

Discovery Bank's replyOfficial

04 Aug 2022, 09:45

Hi, Marius

Apologies on delayed response. We will look into the updated calculations and give feedback.

Regards,
Lebohang

Discovery Bank's reply04 Aug 2022, 09:45

Official

Hi, Marius

Apologies on delayed response. We will look into the updated calculations and give feedback.

Regards,
Lebohang