Noone picks up when I call

Item: Discovery Bank
Rating: 1
Author: Wendy M

I called the call centre 3 times today and noone picks up then suddenly my calls will drop after 10 mins. Can someone please call me back regarding a debit order reversal.

Helpful (0)

Replies (4)

Discovery Bank's replyOfficial

01 Jul 2022, 16:39

Hi Wendy

Thanks for reaching out.

I can assist you with that.

Kindly private message me the amount of the debit order you want to reverse, the date it went off and the reason for the reversal.

I'll then be able to reverse the debit order for you.

Regards
Andile

Discovery Bank's reply01 Jul 2022, 16:39

Official

Discovery Bank's replyOfficial

01 Jul 2022, 16:47

I've just reversed the debit order, you should receive an SMS from Discovery Bank shortly.

Regards
Andile

Discovery Bank's reply01 Jul 2022, 16:47

Official

I've just reversed the debit order, you should receive an SMS from Discovery Bank shortly.

Regards
Andile

Wendy M's updateReviewer Update

01 Jul 2022, 16:51

Thank you so much. All sorted.

Wendy M's update01 Jul 2022, 16:51

Reviewer Update

Thank you so much. All sorted.

Discovery Bank's replyOfficial

01 Jul 2022, 16:53

You're welcome.

Have a lovely day.

Regards
Andile

Discovery Bank's reply01 Jul 2022, 16:53

Official

You're welcome.

Have a lovely day.

Regards
Andile