PM
Palesa M
1 reviews | Active since Apr 2013
13 Nov 2024, 11:59
Nonchalant Much .....
Good day, yesterday there were *****ulent transactions on my account, I called the ***** line which is supposed to be available 24/7, I was on hold until my airtime ran out. I then proceeded to send an email to forensics@discovery, it's now 12:00 the following day no contact from Discovery Bank. My account was compromised and the nonchalance is shocking. I even had to change my banking details because my salary will not be paid into a compromised account.
So yah Discovery this is a very unpleasant experience to say the least, but you call us nonstop when you want to sell us products
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Replies (1)Discovery Bank's replyOfficial
21 Nov 2024, 16:32Hi Palesa
Thanks for reaching out, and we apologise for the experience that you have had.
I appreciate you taking my call today, and trust that our ***** team will be able to assist you further regarding your query.
For future references, please contact our toll-free number ***, where our consultants are available 24/7.
Kind regards,
Mpho
Thanks for reaching out, and we apologise for the experience that you have had.
I appreciate you taking my call today, and trust that our ***** team will be able to assist you further regarding your query.
For future references, please contact our toll-free number ***, where our consultants are available 24/7.
Kind regards,
Mpho
Best regards,
Discovery Bank's reply21 Nov 2024, 16:32
Official
Hi Palesa
Thanks for reaching out, and we apologise for the experience that you have had.
I appreciate you taking my call today, and trust that our ***** team will be able to assist you further regarding your query.
For future references, please contact our toll-free number ***, where our consultants are available 24/7.
Kind regards,
Mpho
Thanks for reaching out, and we apologise for the experience that you have had.
I appreciate you taking my call today, and trust that our ***** team will be able to assist you further regarding your query.
For future references, please contact our toll-free number ***, where our consultants are available 24/7.
Kind regards,
Mpho
Best regards,
