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Palesa M

1 reviews | Active since Apr 2013

13 Nov 2024, 11:59

Nonchalant Much .....

Good day, yesterday there were *****ulent transactions on my account, I called the ***** line which is supposed to be available 24/7, I was on hold until my airtime ran out. I then proceeded to send an email to forensics@discovery, it's now 12:00 the following day no contact from Discovery Bank. My account was compromised and the nonchalance is shocking. I even had to change my banking details because my salary will not be paid into a compromised account.

So yah Discovery this is a very unpleasant experience to say the least, but you call us nonstop when you want to sell us products

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Replies (1)
Discovery Bank
Discovery Bank's reply21 Nov 2024, 16:32
Official
Hi Palesa 

Thanks for reaching out, and we apologise for the experience that you have had. 

I appreciate you taking my call today, and trust that our ***** team will be able to assist you further regarding your query. 

For future references, please contact our toll-free number ***, where our consultants are available 24/7. 

Kind regards,
Mpho 

Best regards,