HO
Heinrich O
1 reviews | Active since Jul 2016
05 May 2020, 14:19
Non-existing Customer Service
Non-existing customer service for new applicants. Call centers are dis-functional and of no help. One would imagine that if there's one bank that should be able to operate as usual under this COVID-19 pandemic, it should be Discovery Bank. I'm proven wrong.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
20 May 2020, 14:18Good day Heinrich,
Thank you for bringing this to our attention.
Please accept our apologies for the delay in response. We have been receiving an influx of messages on this platform and trying our best to respond to all.
Our records indicate that someone from our executive office is assisting you with your query.
Kind Regards
Nancy
Thank you for bringing this to our attention.
Please accept our apologies for the delay in response. We have been receiving an influx of messages on this platform and trying our best to respond to all.
Our records indicate that someone from our executive office is assisting you with your query.
Kind Regards
Nancy
Discovery Bank's reply20 May 2020, 14:18
Official
Good day Heinrich,
Thank you for bringing this to our attention.
Please accept our apologies for the delay in response. We have been receiving an influx of messages on this platform and trying our best to respond to all.
Our records indicate that someone from our executive office is assisting you with your query.
Kind Regards
Nancy
Thank you for bringing this to our attention.
Please accept our apologies for the delay in response. We have been receiving an influx of messages on this platform and trying our best to respond to all.
Our records indicate that someone from our executive office is assisting you with your query.
Kind Regards
Nancy
HO
Heinrich O's updateReviewer Update
02 Jun 2021, 07:42It's a year later and still no luck.
HO
Heinrich O's update02 Jun 2021, 07:42
Reviewer Update
It's a year later and still no luck.