No Update on Discovery card Status

My Discovery card was handed over to attorneys for outstanding balance. This was fully paid up in August 2015. Transunion was updated accordingly after my request. On my Discovery Profile, this still shows as legal action against my name and card details. I called the Call Centre and spoke to a Person by Raymond, which after a long while( Can check Call Recordings) came back to me to state that this status will remain indefinately due to it being handed over. Why is this the case when the account has been fully paid and settled? Can someone please assist me.<br> <br> Thanks<br>