NJ
Nadia Jongh-Visscher

1 reviews | Active since Nov 2016

06 Nov 2016, 17:32

No support after hours on *****

<p>There has been a ********** transaction on my discovery credit card. Call them to cancel the transaction but they cant help me because i have to go into a branch or print a form and fill it in. I have not reseaved any OTP number and no call from them to ask me if i did purchase the item usualy any amoint more than R5000 then they call to ask if it was me. !!!!!!!!! It is stil un authorize and nobody can stop it really!!!! Who will then pay for this it is ***** and nobody can help me!!!!</p>

0
Replies (2)
Discovery Bank
Discovery Bank's reply07 Nov 2016, 12:19
Official

Hi Nadz_Fox

Thank you for your comments and for bringing this matter to our attention.

We sincerely apologise for any inconvenience caused in this matter.

Thank you for kind patience and understanding.

Your reference number is – ***.

Regards

Jaco Thompson

Executive Relationship Manager (FAIS)

NJ
Nadia Jongh-Visscher's update08 Nov 2016, 06:44
Reviewer Update

Still no feedback regarding what is going on if I want feedback I have to call to know what is going on.