KS
Kulu S
1 reviews | Active since Dec 2019
22 Jan 2020, 11:12
No response
Trying to trace a missing payment to card account. No response to emails, beyond a standard "No-reply" message. But no-one follows up. Calls to help number result in consultants blaming "system problems" and transferring to someone else, who either doesn't answer or also has system problems.
If Discovery's systems are so bad who is going to trust them with opening a bank account?
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Replies (1)
Discovery Bank's replyOfficial
22 Jan 2020, 13:15Hi Kulu,
Thank you for bringing this matter to our attention.
We’ve handed your proof of payment off to FNB to assist with allocating your payment.
Please note, you have to use your card number as a beneficiary reference number.
Regards
Jaco
Thank you for bringing this matter to our attention.
We’ve handed your proof of payment off to FNB to assist with allocating your payment.
Please note, you have to use your card number as a beneficiary reference number.
Regards
Jaco
Discovery Bank's reply22 Jan 2020, 13:15
Official
Hi Kulu,
Thank you for bringing this matter to our attention.
We’ve handed your proof of payment off to FNB to assist with allocating your payment.
Please note, you have to use your card number as a beneficiary reference number.
Regards
Jaco
Thank you for bringing this matter to our attention.
We’ve handed your proof of payment off to FNB to assist with allocating your payment.
Please note, you have to use your card number as a beneficiary reference number.
Regards
Jaco