No response

Item: Discovery Bank
Rating: 1
Author: jonathan P

This is my second complaint.

No feedback on the 1st one.

My account is now suspended because of it.

Fees are still showing on an account which I had no knowledge about which you expecting me to pay.

My account I use is now also suspended because of fees but only because I am to scared to use it because of the threat of you taking the money out that account to clear fees on the other.

Not sure why it so difficult to communicate with Discovery.

Helpful (0)

Replies (3)

Discovery Bank's replyOfficial

25 Aug 2023, 08:30

Hi Jonathan

Thank you for reaching out to us.

I am urgently looking into your query and I will give you feedback.

Regards
Tsholofelo

Discovery Bank's reply25 Aug 2023, 08:30

Official

Hi Jonathan

Thank you for reaching out to us.

I am urgently looking into your query and I will give you feedback.

Regards
Tsholofelo

jonathan P's updateReviewer Update

30 Aug 2023, 05:15

Still no reply. The account has racked up even more charges.

jonathan P's update30 Aug 2023, 05:15

Reviewer Update

Still no reply. The account has racked up even more charges.

Discovery Bank's replyOfficial

31 Aug 2023, 07:37

Hi Jonathan

Thank you for taking my call. A fee reversal has been logged and I will provide you with feedback
as soon as possible.

Regards
Tsholofelo

Discovery Bank's reply31 Aug 2023, 07:37

Official

Hi Jonathan

Thank you for taking my call. A fee reversal has been logged and I will provide you with feedback
as soon as possible.

Regards
Tsholofelo