No response

A few weeks ago I app**** for a Discovery credit card online. Instead of calling back within 24 hours, they called back about 3 days later, saying their system says I have multiple applications. I explained I have had 2 cards in the past which I had to cancel due to lack of service. She said she would speak to IT to sort this out and get back to me before the end of the day.<br> Weeks later, after hearing nothing, they clearly haven't improved their service and obviously don't want my money. What a shame