1 reviews | Active since Jul 2018
No reply from ***** Dispute
I filled an unauthorized debit order dispute on my credit card on the 6th of July (3 weeks ago) and the only response I got was an automatic email reply with no reference number.
And today, I've been on hold and forwarded to every possible department between FNB and Discovery with ZERO help at all, it feels like the customer service prefers to run away from issues than actually help.
Hi jonathan-ngbonga
Thank you for bringing this matter to our attention.
As per our ***** team, they have tried to contact you and then emailed you feedback on 24/07/2018.
However I have requested our ***** team to attempt to contact you again to assist further.
Regards
Jaco
Hi jonathan-ngbonga
Thank you for bringing this matter to our attention.
As per our ***** team, they have tried to contact you and then emailed you feedback on 24/07/2018.
However I have requested our ***** team to attempt to contact you again to assist further.
Regards
Jaco