LN
Lindelwa N

1 reviews | Active since Feb 2011

10 Oct 2025, 18:39

No Points for Checkers Sixty60/Discovery Bank Partnership!!

After an hour and a half on the telephone with Checkers Sixty60 and Discovery Bank, my order finally only went through because I thought to use the laptop instead of the APP. This is after a month of struggling with the Checkers app to get a successful payment even though Discovery approval is showing on my side! By the time it went through, my order time doubled to a 2hour wait for my delivery!!

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Replies (1)
Discovery Bank
Discovery Bank's reply10 Oct 2025, 18:53
Official
Hi Lindelwa,

I'm really sorry to hear about the frustration you experienced. I understand how disappointing that must’ve been, especially after trying for so long. Thank you for sharing this. I will take a look into your cases to investigate further and assist with logging a formal complaint on your behalf.

Kind regards,
Marusha