AS
Albert S

1 reviews | Active since May 2015

24 Jun 2015, 16:29

No Invoices or Statements received as promised.

After I was telephonocally reached I was informed by the attending consultant that the card division was<br> resolving my issues and that I would be receiving my Invoices/statements shortly. Another verbal verification of my contact details was done and info requested was supp**** correctly. I have unfortunately till date not received any of the above mentioned documntation even after I was informed that some of their e-mails is perceived by certain ISP's as junk mail or spam and that I should look in those locations as well. Could somebody please assist me as soon as possible since I am in dire need to finalise payments as agreed in previous correspondance.<br> Albert Steyn.<br> ***

0
Replies (1)
Discovery Bank
Discovery Bank's reply25 Jun 2015, 12:41
Official
Hello EASTEYN,

Thank you for your comment and for bringing this matter to our attention.

We have responded to you via email.

Regards

Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Email: ***
URL: http://www.discovery.co.za