NP
Nikhil P

1 reviews | Active since Jul 2011

17 Jan 2023, 12:21

No interest in ***** cases

R6000 went off my credit card without my authorization. No OTP, no in-app authorization, the money just went off. I immediately called the bank to report it, and i am being issued with a new card. But the pathetic side is that the bank does not act quick to reverse the charge or stop it. I get told that i have to wait 72 hours for the ***** team to determine its merits, and that the money may not be returned.

Rather move my business somewhere else. Looks like i have to find money elsewhere to put food on the table while discovery drag their feet in deciding what constitutes *****.

0
Replies (2)
Discovery Bank
Discovery Bank's reply17 Jan 2023, 12:27
Official
Hi Nikhil

I'm sorry that this happened to you.

A ***** investigation does take some time to determine what exactly happened before funds can be reversed.

Regards
AJ
NP
Nikhil P's update17 Jan 2023, 12:30
Reviewer Update
How long? And what do i do in the interim?
R6000 is a lot of money. Where do i find this while we wait for the "possible refund"