1 reviews | Active since May 2011
No Feedback regarding Cash Back
<p>On 16th March, Discovery sent out a notification to notify it's customers that we will now earn 'more' miles at certain partner stores, however they also mentioned (conveniently at the bottom of the email), that customers will no longer earn cash back at certain partner stores.</p> <p> </p> <p>I have on Diamond status for over 5 years and the cash bakc option was very popular with me at certain stores. I then contacted discovery to confirm if the cap on miles will still apply or be increased (as the miles are capped to 5000 miles per month, basically R500). With the cash back option, I used to earn far more than R500 a month back every month and am thus concerned that the discovery credit card is not going to be so reawarding for me any longer.</p> <p> </p> <p>I am yet to receive a respone from discovery, despite a few emails to the card and vitality divisions.</p> <p>Mail ref: ********** 266</p> <p>The email did say I will be assisted in 3 working days, I am still waiting for discovery to contact me</p>
Hi LordBruce
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)
Hi LordBruce
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)
