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I received my discovery card almost 2 weeks ago and last week learned I'm unable to swipe for payments due to 'Documents not being received'. This is untrue as all documents were submitted with the couriers. I called last Tuesday and spoke to the agent who said she would investigate why they hadn't received the documents and get back to me the next day - she did not. I then followed up via mail on Thursday morning to ask what progress had been made - and as yet I still have received no contact. <br> I've made several purchases at retail partners over the last week and been unable to use my card and accumulate cash back/miles.<br> As per usual, great service when trying to sell customers a product but after-sales service is non existent.