No feedback

Item: Discovery Bank
Rating: 1
Author: Selwyn R

Been a month now with no feedback. I requested a dispute on 2 debit orders. Seems its useless to try, as i was not successful in the previous request for help.

Helpful (0)

Replies (3)

Discovery Bank's replyOfficial

19 Jan 2024, 08:42

Hi Selwyn

Thanks for reaching out to us.

Our dispute has a turnaround time of 90 working days for resolution/outcome.

Please have a look out for communication from our dispute team.

Kind regards
Nkhensani

Discovery Bank's reply19 Jan 2024, 08:42

Official

Selwyn R's updateReviewer Update

21 Jan 2024, 20:49

Who on earth is going to remember a dispute they logged 3 or 4 months ago? Might as well close my case. I will find another bank

Selwyn R's update21 Jan 2024, 20:49

Reviewer Update

Who on earth is going to remember a dispute they logged 3 or 4 months ago? Might as well close my case. I will find another bank

Discovery Bank's replyOfficial

06 Feb 2024, 16:38

Hi Selwyn.

Our dispute team is working on your case and will provide you with feedback as soon as there is an update.

Kind regards
Nkhensani

Discovery Bank's reply06 Feb 2024, 16:38

Official

Hi Selwyn.

Our dispute team is working on your case and will provide you with feedback as soon as there is an update.

Kind regards
Nkhensani