No customer service

Item: Discovery Bank
Rating: 1
Author: carriehome C

On the 25/09/2020, I transferred R4500.00 to my discovery card by accident, this is the old on that was still under FNB, but I spoke to a Stefan and he asked me to send documents to *** and I still haven't heard back I email and email and call and call and nothing,

Helpful (0)

Replies (1)

Discovery Bank's replyOfficial

29 Oct 2020, 17:32

Hi Carrie-anne

Sorry if we haven’t answered your query yet. It’s also frustrating for us because we aim to give you the best service.

If you still need help, we’d like to fix this. Please resend us the details so we can get back to you quickly.

Regards

Discovery Bank

Discovery Bank's reply29 Oct 2020, 17:32

Official

Hi Carrie-anne

Sorry if we haven’t answered your query yet. It’s also frustrating for us because we aim to give you the best service.

If you still need help, we’d like to fix this. Please resend us the details so we can get back to you quickly.

Regards

Discovery Bank