JJ
John J
1 reviews | Active since Aug 2009
26 Feb 2026, 09:38
No Customer Protection
Discovery does not care about its customers and gives not procetion to them! Discovery Allowed a cancelled card to be used to take a large amount off my credit card AND ALSO Allowed this value to exceed the credit limit by over R10k. now its MY problem to FIX and wait 90 days for resolution whilst I NEED to come up with this money. I was on the line for over an hour! to egt ZERo confidence or resolution
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
26 Feb 2026, 09:44Hey John.
Thank you for contacting us. We apologize for the experience that you have had with us.
I am looking into this for you and will get back to you, via your DMs.
Kind regards,
Mpho.
Thank you for contacting us. We apologize for the experience that you have had with us.
I am looking into this for you and will get back to you, via your DMs.
Kind regards,
Mpho.
Discovery Bank's reply26 Feb 2026, 09:44
Official
Hey John.
Thank you for contacting us. We apologize for the experience that you have had with us.
I am looking into this for you and will get back to you, via your DMs.
Kind regards,
Mpho.
Thank you for contacting us. We apologize for the experience that you have had with us.
I am looking into this for you and will get back to you, via your DMs.
Kind regards,
Mpho.
JJ
John J's updateReviewer Update
09 Apr 2026, 14:02More than a month... still zero feedback
JJ
John J's update09 Apr 2026, 14:02
Reviewer Update
More than a month... still zero feedback
Discovery Bank's replyOfficial
10 Apr 2026, 07:09Hi John.
We are looking into this, and will get back to you.
Kind regards,
The Discovery Bank team.
We are looking into this, and will get back to you.
Kind regards,
The Discovery Bank team.
Discovery Bank's reply10 Apr 2026, 07:09
Official
Hi John.
We are looking into this, and will get back to you.
Kind regards,
The Discovery Bank team.
We are looking into this, and will get back to you.
Kind regards,
The Discovery Bank team.