SP
Sean P
1 reviews | Active since Aug 2013
26 Jan 2021, 09:45
No Communication & Poor Service
No communication about account suspensions due to non-use, and when you call for assistance, you get the runaround and no feedback. Then when you try to close the account even more drama. Good riddance.
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Replies (1)
Discovery Bank's replyOfficial
26 Jan 2021, 11:34Hi Sean
Thank you bringing this to my attention.
Although it is sad that you are choosing to leave Discovery Bank under these circumstances, I Can confirm that your account closure has been logged. For us to complete this request, please use ensure you follow these steps:
Thank you bringing this to my attention.
Although it is sad that you are choosing to leave Discovery Bank under these circumstances, I Can confirm that your account closure has been logged. For us to complete this request, please use ensure you follow these steps:
- Log on to the Discovery Bank website (online.discovery.bank)
- Under your portfolio you will see that your credit card has a close account option
- Click on teh close account icon and follow all related steps.
Once completed the account status will be changed to Closure in progress.
Should you require any further assistance. Please feel free to contact us directly, we would be more than happy to assist you.
Regards
Girshwin
Discovery Bank's reply26 Jan 2021, 11:34
Official
Hi Sean
Thank you bringing this to my attention.
Although it is sad that you are choosing to leave Discovery Bank under these circumstances, I Can confirm that your account closure has been logged. For us to complete this request, please use ensure you follow these steps:
Thank you bringing this to my attention.
Although it is sad that you are choosing to leave Discovery Bank under these circumstances, I Can confirm that your account closure has been logged. For us to complete this request, please use ensure you follow these steps:
- Log on to the Discovery Bank website (online.discovery.bank)
- Under your portfolio you will see that your credit card has a close account option
- Click on teh close account icon and follow all related steps.
Once completed the account status will be changed to Closure in progress.
Should you require any further assistance. Please feel free to contact us directly, we would be more than happy to assist you.
Regards
Girshwin