No cash back
<p>17 January I booked my accommodation using my discovery card and including my vitality discount I was supposed to get 45%(this was before the new product that has to do with MSA and Discovery miles). Apprently the benifit works only after 3 months of activating the card and I thought since my vitality had been active for a while that was all I required. The consultant who processed the application failed to provide me with the correct information. I logged a call on February and still have not received any feedback from FeliciaV. On the 9th March she asked me to send my proof of booking and to date there is no feedback. I emailed her again on the 27th March and she still has not responded.</p>
Hi bonolo-nevondo
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)
Hi bonolo-nevondo
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)
