NO CARD

Item: Discovery Bank
Rating: 1
Author: rbeloved R

I decided to try discovery bank. I selected the card to be delivered to my home address. Until today, I do not have a card as DSV never honors the arrangement to deliver the card. they failed on 3 attempts. then I get a message that the card is in Menlyn Maine I must go and collect it. I went to collect the card and the consultant told me they don't have the card. RED FLAGs everywhere. as for sending me an email to say they cannot get hold of me... such lies. BYE Discovery Bank!!!

Helpful (0)

Replies (2)

Discovery Bank's replyOfficial

24 Jan 2023, 15:10

Hi Jessica

Please acknowledge this as receipt of your complaint.

I sincerely apologies for the service you have received.

We wil look into your case and provide you with feedback soonest.

Regards
Khanyi

Discovery Bank's reply24 Jan 2023, 15:10

Official

Discovery Bank's replyOfficial

31 Jan 2023, 09:43

Hi Jessica

I hope you're well.

I tried to call you, to follow up on the card collection, however call went unanswered.

Please confirm if you've received your bank card.

Regards
Khanyi

Discovery Bank's reply31 Jan 2023, 09:43

Official

Hi Jessica

I hope you're well.

I tried to call you, to follow up on the card collection, however call went unanswered.

Please confirm if you've received your bank card.

Regards
Khanyi