TM
Thomas M

1 reviews | Active since Mar 2014

23 Dec 2024, 17:40

NO BUSINESS SENSE

Its only been a day since i'm a client but already i am question your customer service. How can you confirm my account is successfully open when i am still waiting for your consultant to call me back to resolve the app issues?

0
Replies (4)
Discovery Bank
Discovery Bank's reply24 Dec 2024, 17:11
Official
Hi Thomas

Thank you for reaching out. 

Please elaborate on what app issues you are experiencing so I can assist you further. 

I see there is an application in progress and to continue the journey you are required to download the Bank app. 

Thank you,
Yuvna


TM
Thomas M's update26 Dec 2024, 13:47
Reviewer Update
Best you can do is tell me to explain on whatsapp?!?!?!?!?!
TM
Thomas M's update27 Dec 2024, 13:46
Reviewer Update
Care to call me?!?!?
Discovery Bank
Discovery Bank's reply10 Jan 2025, 13:36
Official
Hi Thomas

I see you still have not downloaded the Bank app to continue the application,

You can download the Bank app from your app store on your device. Once this is done please select "Join the Bank" and follow the prompts from there to complete the application and upload your documents.

Do reach out if there is anything you need assistance with regarding this process.

Regards,
Yuvna