1 reviews | Active since Mar 2009
No answer from call centre
How can you offer a credit card service and don't answer your phones. Phoned the credit card number ********** , no answer after 3 hours , tried again the following day after 1 hour. How is this acceptable ?
Thank you for your comment.
I have sent you an email requesting information about your calls so that I can investigate further. Our call centre has not recorded any long hold times recently so if this is the case then we need to get to the bottom of it as soon as possible.
Best regards
Rene
Thank you for your comment.
I have sent you an email requesting information about your calls so that I can investigate further. Our call centre has not recorded any long hold times recently so if this is the case then we need to get to the bottom of it as soon as possible.
Best regards
Rene