No access to MY money

My banking app doesn't work, reported it to Discovery on 22 October, and 3 times afterwards. There is an IT problem that has been escalated 3 times now. Problem is, i can t get my money out unless i go draw cash out. I wont do that. Imagine putting your salary into an account and you cant pay your bills at the end of the month. My money is locked by Discovery, because of their problem. *******!!!!