DL
Desiree L

1 reviews | Active since Aug 2012

15 Jun 2022, 08:51

No access! No money!!!!

I had to update my FICA details on friday the 10th of June 2022, after they locked me out of my accounts. After several phone calls and “escalations” and “I will phone you back in 10 minutes” I still have no access, and note today is the -15th of June 2022. No access, I am not even able to withdraw my own money. I was the one sho told my friends about how amazing discovery bank us, but J doubt that I will ever nakd that same mistake again.

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Replies (1)
Discovery Bank
Discovery Bank's reply15 Jun 2022, 09:11
Official
Hi Desiree

I'm really sorry to hear that.

I see that you're being assisted on social media already. Your case has been escalated and is being dealt with as we speak.

Regards
AJ