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Robyn R
1 reviews | Active since Dec 2018
15 Jul 2020, 14:39
New discovery bank
I have written 4 times (in a month) asking about the move to discovery bank. I filled out all the details and downloaded the new app. Tried to use the new app, no luck, had to use the old one again. The new one I got as far as "financial information" but the send button was greyed out. I'm not sure what to do now (cant use the phone as I'm hearing disabled)
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Replies (2)RR
Robyn R's updateReviewer Update
02 Sept 2020, 12:07Harsha Govind came back to me last week and with much investigation helped me sort out the problem. Thank you Harsha.
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Robyn R's update02 Sept 2020, 12:07
Reviewer Update
Harsha Govind came back to me last week and with much investigation helped me sort out the problem. Thank you Harsha.
Discovery Bank's replyOfficial
29 Oct 2020, 17:18Hi Robyn Sorry if we haven’t answered your query yet. It’s also frustrating for us because we aim to give you the best service.
Thank you for confirming that Harsha has assisted you.
RegardsDiscovery Bank
Thank you for confirming that Harsha has assisted you.
RegardsDiscovery Bank
Discovery Bank's reply29 Oct 2020, 17:18
Official
Hi Robyn Sorry if we haven’t answered your query yet. It’s also frustrating for us because we aim to give you the best service.
Thank you for confirming that Harsha has assisted you.
RegardsDiscovery Bank
Thank you for confirming that Harsha has assisted you.
RegardsDiscovery Bank