ER
Eason R

1 reviews | Active since Oct 2013

25 Sept 2019, 13:47

New Credit Card application with Discovery Bank. Bad service.

Worst service I have ever received. The app gave me problems, I was told to call the call center. I was pushed from pillar to post. My query was still not resolved. I have all the all records. Friday 20th September 32 minutes no resolution. Monday 23rd September 18minutes no resolution Wednesday 26th September 47 minutes no resolution

This is application for their new product. Absolutely **********, I would rather stick to my current bank.

Considering cancelling my other products as this is not benefiting me. The after service is not so good. The staff does not know their internal processes.

Unhappy Customer.

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