kZ
karen Z

1 reviews | Active since Sept 2016

12 Sept 2016, 10:41

New Cards - Disaster

<p>Discovery came to deliver my cards today - BUT I was told to have a proof of residence ready, I went and collected post from my PO Box yester day. I had a copy of my ID ready as well. I have a prepaid Electricity meter so dont get a municiple account at all. The card person said a TV license Document is not a valid proof of residense??? and neither is a Doctors account???? ***???? At this rate ......... Keep your Cards....... Your service and Card delivery couriers are useless. You guys are so Full of Shat......... </p>

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Replies (1)
Discovery Bank
Discovery Bank's reply12 Sept 2016, 17:14
Official

Hi kavanzyl

Thank you for your comments and for bringing this matter to our attention.

We sincerely apologise for any inconvenience caused in this matter.

Thank you for your patience while we resolve this matter/query.

Your reference number is – ***.

Regards

Jaco Thompson

Executive Relationship Manager (FAIS)