JB
Japie B
1 reviews | Active since Nov 2014
06 Jun 2022, 06:42
Netflix payment blocked without reason
Discovery Bank just continue to block my valid payments. Seems they do not know how to provide their customers with good service. Tired now to call them with the MANY ongoing problems. They can explain now, WHY this time??
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
06 Jun 2022, 06:48Good morning Japie
Thank you for reaching out.
I'm sorry to hear about the frustration caused and I'd be happy to help.
The decline reason for your Netflix transaction is that there is an invalid token meaning you need to speak to our Product Operations Team.
I can provide you with their number or give you a call and transfer to the relevant team, which ever you prefer.
Kind regards
Nicolene
Thank you for reaching out.
I'm sorry to hear about the frustration caused and I'd be happy to help.
The decline reason for your Netflix transaction is that there is an invalid token meaning you need to speak to our Product Operations Team.
I can provide you with their number or give you a call and transfer to the relevant team, which ever you prefer.
Kind regards
Nicolene
Discovery Bank's reply06 Jun 2022, 06:48
Official
Good morning Japie
Thank you for reaching out.
I'm sorry to hear about the frustration caused and I'd be happy to help.
The decline reason for your Netflix transaction is that there is an invalid token meaning you need to speak to our Product Operations Team.
I can provide you with their number or give you a call and transfer to the relevant team, which ever you prefer.
Kind regards
Nicolene
Thank you for reaching out.
I'm sorry to hear about the frustration caused and I'd be happy to help.
The decline reason for your Netflix transaction is that there is an invalid token meaning you need to speak to our Product Operations Team.
I can provide you with their number or give you a call and transfer to the relevant team, which ever you prefer.
Kind regards
Nicolene
Discovery Bank's replyOfficial
08 Jun 2022, 19:31Good day Japie
The token has been resolved.
Netflix can debit your account again.
Kind regards
Nicolene
The token has been resolved.
Netflix can debit your account again.
Kind regards
Nicolene
Discovery Bank's reply08 Jun 2022, 19:31
Official
Good day Japie
The token has been resolved.
Netflix can debit your account again.
Kind regards
Nicolene
The token has been resolved.
Netflix can debit your account again.
Kind regards
Nicolene