TM
Tebogo M
1 reviews | Active since Sept 2018
10 Nov 2021, 11:17
Negligence Bank
I have been trying to contact Discovery Bank to cancel my account, the emails are not going through, when I call them, I need to enter my ID# I cannot use the OTP sent to me because the number that I registered with has been canceled by Telkom. Now the account is in arrears because of their negligence. I want my account canceled null and voided. I am not benefiting from it as anticipated.
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Discovery Bank's replyOfficial
10 Nov 2021, 11:48Hi Tebogo Thanks for reaching out to us. While it’s sad to see you leaving, we’ve logged a closure request on your behalf. Feedback will be provided to you directly. For any future queries, please reach out to us again or contact our bankers on ***, and we’ll gladly assist. RegardsThuli
Discovery Bank's reply10 Nov 2021, 11:48
Official
Hi Tebogo Thanks for reaching out to us. While it’s sad to see you leaving, we’ve logged a closure request on your behalf. Feedback will be provided to you directly. For any future queries, please reach out to us again or contact our bankers on ***, and we’ll gladly assist. RegardsThuli