My worst experience, Discovery Bank!

For a few months I have been trying to cancel my account because of Discovery Bank's ridiculously high bank costs, but every time they insist that someone will give me a call back to cancel the account. Every call I get is to move my account or to upgrade my account. When I call Discovery and eventually speak to an agent this person also whats me to wait for someone to call me back. When I insist on closing my account immediately, they transfer me to another agent that never picks up the call. Even after their little song stops for five minutes no one picks up the phone. I am very sorry that I ever supported this useless and expensive Discovery Bank. Luckily I already closed all my other Discovery products a while ago. All of Discovery's products are expensive and the service has never been satisfactory. I am very disappointed in their Discovery Bank, even after I asked them to make sure the next agent picks up the phone I waited for nothing. They are simply time wasters. I urge others not to fall into this never ending trap.