TN
Tristan N

1 reviews | Active since Jul 2025

16 Jul 2025, 20:37

My money has been frozen for no reason. I can't buy food!

I Recently opened a bank account with Discovery bank.. after doing the FIRST deposit into the account they have frozen my account for a whole week and I cannot access any of my finds or do any eft out if the account. This is absolutely ridiculous I have been calling every day.. I have no money to buy food!!! How can you just freeze my account and not tell me.

I cannot believe that this bank can be so unprofessional!

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Replies (2)
Discovery Bank
Discovery Bank's reply16 Jul 2025, 20:52
Official
Hi Tristan

I apologize for the experience that you have had with us regarding your locked account.

I am looking into this for you and will revert with comprehensive feedback on why the lock is implemented.

Kind regards,
Nosisa
Discovery Bank
Discovery Bank's reply22 Jul 2025, 14:37
Official
Good day,

I can see that the ***** lock has now been lifted and you are able to use your account.

Please do reach out should you need further assistance.

Kind regards,
Nosisa