RG
Robert G
1 reviews | Active since Aug 2012
26 Aug 2020, 12:52
My first Discovery Bank credit card, having been a Discovery (FNB) Card client for more than 10 years now, is a disaster
I logged a call on the 1st of August (call: ***).
To date, almost a month later, even with 3 escalations, no-one at Discovery Bank has contacted me or resolved the issues.
I have been the one to initiate the communication to date, now around phone calls.
I have lost faith in Discovery, having been a client for more than 10 years now.
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Discovery Bank's replyOfficial
27 Oct 2020, 14:21Hi, Robert
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. Kindly Provide with a detail brief description of your inquiry to get the relevant department to assist you.
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. Kindly Provide with a detail brief description of your inquiry to get the relevant department to assist you.
Discovery Bank's reply27 Oct 2020, 14:21
Official
Hi, Robert
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. Kindly Provide with a detail brief description of your inquiry to get the relevant department to assist you.
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. Kindly Provide with a detail brief description of your inquiry to get the relevant department to assist you.