RB
Robert B
1 reviews | Active since Aug 2012
06 Jul 2015, 13:53
More than a month to cancel this card
On the 05/06/2015 sent a email to Nompumelelo Sibiya (-WRefNo#***#- -MailRef#***#-) to cancel my Discovery credit card. After a coupe of telephone calls to the call centre and emails. This card is still active on the 06/07/2015. Every person i spoke to told me they will sort this out i am still waiting. The last communication was on 29/06/2015.
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Replies (1)
Discovery Bank's replyOfficial
06 Jul 2015, 16:55Hello diebrown,
Thank you for your comments and for bringing this matter to our attention.
We could not contact the above cellphone number as its incomplete.
We called your 082 453 cellphone number at approximately 16:40 today however we were only able to leave a voice message.
As per our message, our manager will be in contact with you shortly.
Thank you for your patience in the interim.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
We could not contact the above cellphone number as its incomplete.
We called your 082 453 cellphone number at approximately 16:40 today however we were only able to leave a voice message.
As per our message, our manager will be in contact with you shortly.
Thank you for your patience in the interim.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Discovery Bank's reply06 Jul 2015, 16:55
Official
Hello diebrown,
Thank you for your comments and for bringing this matter to our attention.
We could not contact the above cellphone number as its incomplete.
We called your 082 453 cellphone number at approximately 16:40 today however we were only able to leave a voice message.
As per our message, our manager will be in contact with you shortly.
Thank you for your patience in the interim.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
We could not contact the above cellphone number as its incomplete.
We called your 082 453 cellphone number at approximately 16:40 today however we were only able to leave a voice message.
As per our message, our manager will be in contact with you shortly.
Thank you for your patience in the interim.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za