1 reviews | Active since Jun 2013
Monthly interest Discovery bank say they cant show me until investment mature - thats CRAZY - what are they hiding?
I opened a 12 month investment account and when I didnt see interest accumulated after the 1'st month I called to find out why and if I can get a statement. Apparently - they cannot show the interest because I said I want the interest paid out at the end of the 12 month period. That is insane. Surely i should be able to see if. It seems like they are hiding something. Every other bank shows the interest received per month. I worry that if i wait for the end of the year they are only going to pay out the interest off my initial payment and not my accumulated monthly interest. Every time I call the call centre they tell me there is no manager available - that also cannot be the case. It seems very ***** to me.
Thank you for bringing your concerns to our attention and please accept our apologies for the delayed response.
Please note that with the option you have selected maturity (Effective): Simple interest. The rate is app**** to the principle amount invested. Interest accrued is not posted until the account matures.
Again, please accept our sincere apologies for the inconvenience caused to you in this regard.
Should you require any further assistance please contact us on ***.
Regards
Sibongile
Thank you for bringing your concerns to our attention and please accept our apologies for the delayed response.
Please note that with the option you have selected maturity (Effective): Simple interest. The rate is app**** to the principle amount invested. Interest accrued is not posted until the account matures.
Again, please accept our sincere apologies for the inconvenience caused to you in this regard.
Should you require any further assistance please contact us on ***.
Regards
Sibongile
