NM
Nhlanhla M
1 reviews | Active since Aug 2026
18 Aug 2026, 10:20
Money Sent but Not Received
Poor Service
I am very disappointed with the service. I sent money to a Discovery Bank account, but the person I paid never received the funds. The transaction showed as successful, yet the recipient still has not received the money. This needs to be investigated and resolved urgently.
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Replies (1)
Discovery Bank's replyOfficial
18 Aug 2026, 10:31Hi Nhlanhla,
Thank you for bringing this to our attention, and we're sorry to hear about your experience.
For security and privacy reasons, we are only able to discuss and investigate account-specific matters with the account holder directly. We kindly ask that the owner of the account used for this transaction please contact us so that we can verify the necessary details and provide the appropriate assistance.
Once the account holder reaches out, our team will be happy to investigate the matter further and guide them through the next steps.
Thank you for your understanding, and we look forward to assisting.
Kind regards,
Tyrone
Thank you for bringing this to our attention, and we're sorry to hear about your experience.
For security and privacy reasons, we are only able to discuss and investigate account-specific matters with the account holder directly. We kindly ask that the owner of the account used for this transaction please contact us so that we can verify the necessary details and provide the appropriate assistance.
Once the account holder reaches out, our team will be happy to investigate the matter further and guide them through the next steps.
Thank you for your understanding, and we look forward to assisting.
Kind regards,
Tyrone
Discovery Bank's reply18 Aug 2026, 10:31
Official
Hi Nhlanhla,
Thank you for bringing this to our attention, and we're sorry to hear about your experience.
For security and privacy reasons, we are only able to discuss and investigate account-specific matters with the account holder directly. We kindly ask that the owner of the account used for this transaction please contact us so that we can verify the necessary details and provide the appropriate assistance.
Once the account holder reaches out, our team will be happy to investigate the matter further and guide them through the next steps.
Thank you for your understanding, and we look forward to assisting.
Kind regards,
Tyrone
Thank you for bringing this to our attention, and we're sorry to hear about your experience.
For security and privacy reasons, we are only able to discuss and investigate account-specific matters with the account holder directly. We kindly ask that the owner of the account used for this transaction please contact us so that we can verify the necessary details and provide the appropriate assistance.
Once the account holder reaches out, our team will be happy to investigate the matter further and guide them through the next steps.
Thank you for your understanding, and we look forward to assisting.
Kind regards,
Tyrone