NK
Nelly K
1 reviews | Active since Dec 2019
08 Nov 2023, 18:35
Money making scheme
Ridiculous. I don't even use my credit card and I am charged vitality money premium. On top of that interest. Close my damn account now !
Helpful (0)
Replies (7)0
Replies (7)
Discovery Bank's replyOfficial
09 Nov 2023, 17:52Hi Nelly
Thank you for reaching out to us.
The Vitality money premium is included in your monthly account fees. the amount that you see on your app is a break down of the monthly account fee.
Will you please advise on a suitable time to contact you regarding he closure of the account?
Regards
Tsholofelo
Thank you for reaching out to us.
The Vitality money premium is included in your monthly account fees. the amount that you see on your app is a break down of the monthly account fee.
Will you please advise on a suitable time to contact you regarding he closure of the account?
Regards
Tsholofelo
Discovery Bank's reply09 Nov 2023, 17:52
Official
Hi Nelly
Thank you for reaching out to us.
The Vitality money premium is included in your monthly account fees. the amount that you see on your app is a break down of the monthly account fee.
Will you please advise on a suitable time to contact you regarding he closure of the account?
Regards
Tsholofelo
Thank you for reaching out to us.
The Vitality money premium is included in your monthly account fees. the amount that you see on your app is a break down of the monthly account fee.
Will you please advise on a suitable time to contact you regarding he closure of the account?
Regards
Tsholofelo
NK
Nelly K's updateReviewer Update
13 Nov 2023, 07:12Still no response! No one called!
NK
Nelly K's update13 Nov 2023, 07:12
Reviewer Update
Still no response! No one called!
NK
Nelly K's updateReviewer Update
13 Nov 2023, 13:15Hi
When I answer I can't hear anyone on other side !!
When I answer I can't hear anyone on other side !!
NK
Nelly K's update13 Nov 2023, 13:15
Reviewer Update
Hi
When I answer I can't hear anyone on other side !!
When I answer I can't hear anyone on other side !!
Discovery Bank's replyOfficial
14 Nov 2023, 10:25Hi Nelly
Thank you for taking my call.
I will give you feedback as soon as the collections department reverts with feedback.
Regards
Tsholofelo
Thank you for taking my call.
I will give you feedback as soon as the collections department reverts with feedback.
Regards
Tsholofelo
Discovery Bank's reply14 Nov 2023, 10:25
Official
Hi Nelly
Thank you for taking my call.
I will give you feedback as soon as the collections department reverts with feedback.
Regards
Tsholofelo
Thank you for taking my call.
I will give you feedback as soon as the collections department reverts with feedback.
Regards
Tsholofelo
NK
Nelly K's updateReviewer Update
20 Nov 2023, 11:11Still no feedback
NK
Nelly K's update20 Nov 2023, 11:11
Reviewer Update
Still no feedback
Discovery Bank's replyOfficial
06 Dec 2023, 08:06Hi Nelly
I am sorry for the delay in getting back to you.
Will you kindly confirm if you have received a call from the collections department?
Regards
Tsholofelo
I am sorry for the delay in getting back to you.
Will you kindly confirm if you have received a call from the collections department?
Regards
Tsholofelo
Discovery Bank's reply06 Dec 2023, 08:06
Official
Hi Nelly
I am sorry for the delay in getting back to you.
Will you kindly confirm if you have received a call from the collections department?
Regards
Tsholofelo
I am sorry for the delay in getting back to you.
Will you kindly confirm if you have received a call from the collections department?
Regards
Tsholofelo
Discovery Bank's replyOfficial
11 Dec 2023, 11:46Hi Nelly
Will you please update your contact number on the banking app by clicking on "more" then click on "contact details", so the the collection team can be able to reach you on your updated number.
Regards
Tsholofelo
Will you please update your contact number on the banking app by clicking on "more" then click on "contact details", so the the collection team can be able to reach you on your updated number.
Regards
Tsholofelo
Discovery Bank's reply11 Dec 2023, 11:46
Official
Hi Nelly
Will you please update your contact number on the banking app by clicking on "more" then click on "contact details", so the the collection team can be able to reach you on your updated number.
Regards
Tsholofelo
Will you please update your contact number on the banking app by clicking on "more" then click on "contact details", so the the collection team can be able to reach you on your updated number.
Regards
Tsholofelo