JS
Jan S

1 reviews | Active since Nov 2018

16 Dec 2022, 08:51

Money "disappeared"

I

0
Replies (4)
Discovery Bank
Discovery Bank's reply18 Dec 2022, 10:07
Official
Good day Jan 

Thanks for reaching out.

Could you perhaps share more information on your query.

Kind regards
Nicolene
JS
Jan S's update18 Dec 2022, 15:07
Reviewer Update
I am currently working in the U.K. I transferred a LOT of money to a newly opened fixed deposit account with Discovery. Receipt confirmed by Discovery. 2 weeks later my account not credited. Account closed by Discovery. Nobody able to tell me where my money is within Discovery bank. Have tried numerous e-mail addresses, with no response. Facebook. Twitter. One person finally agreed to assist, but gone cold. Where is my money?? International number not answered. Worried sick. Over 40 e-mails sent. Stressed beyond. No customer service via e-mail at all. Lack of interest astonishing. I need this rectified. I on't know where to turn. PLEASE HELP. An e-mail address so I can forward on all details please. And not an address that redirects me to a call centre I cannot make contact with, which happens time and time again.
JS
Jan S's update19 Dec 2022, 08:26
Reviewer Update
Will do. Thank you SO much.
Discovery Bank
Discovery Bank's reply19 Dec 2022, 08:31
Official
Thank you.