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Replies (4)Discovery Bank's replyOfficial
18 Dec 2022, 10:07Good day Jan
Thanks for reaching out.
Could you perhaps share more information on your query.
Kind regards
Nicolene
Thanks for reaching out.
Could you perhaps share more information on your query.
Kind regards
Nicolene
Discovery Bank's reply18 Dec 2022, 10:07
Official
Good day Jan
Thanks for reaching out.
Could you perhaps share more information on your query.
Kind regards
Nicolene
Thanks for reaching out.
Could you perhaps share more information on your query.
Kind regards
Nicolene
JS
Jan S's updateReviewer Update
18 Dec 2022, 15:07I am currently working in the U.K. I transferred a LOT of money to a newly opened fixed deposit account with Discovery. Receipt confirmed by Discovery. 2 weeks later my account not credited. Account closed by Discovery. Nobody able to tell me where my money is within Discovery bank. Have tried numerous e-mail addresses, with no response. Facebook. Twitter. One person finally agreed to assist, but gone cold. Where is my money?? International number not answered. Worried sick. Over 40 e-mails sent. Stressed beyond. No customer service via e-mail at all. Lack of interest astonishing. I need this rectified. I on't know where to turn. PLEASE HELP. An e-mail address so I can forward on all details please. And not an address that redirects me to a call centre I cannot make contact with, which happens time and time again.
JS
Jan S's update18 Dec 2022, 15:07
Reviewer Update
I am currently working in the U.K. I transferred a LOT of money to a newly opened fixed deposit account with Discovery. Receipt confirmed by Discovery. 2 weeks later my account not credited. Account closed by Discovery. Nobody able to tell me where my money is within Discovery bank. Have tried numerous e-mail addresses, with no response. Facebook. Twitter. One person finally agreed to assist, but gone cold. Where is my money?? International number not answered. Worried sick. Over 40 e-mails sent. Stressed beyond. No customer service via e-mail at all. Lack of interest astonishing. I need this rectified. I on't know where to turn. PLEASE HELP. An e-mail address so I can forward on all details please. And not an address that redirects me to a call centre I cannot make contact with, which happens time and time again.
JS
Jan S's updateReviewer Update
19 Dec 2022, 08:26Will do. Thank you SO much.
JS
Jan S's update19 Dec 2022, 08:26
Reviewer Update
Will do. Thank you SO much.
Discovery Bank's replyOfficial
19 Dec 2022, 08:31Thank you.
Discovery Bank's reply19 Dec 2022, 08:31
Official
Thank you.
