JP
Justin P
1 reviews | Active since Aug 2011
10 Sept 2015, 17:58
Missing funds
I had 3k in my account last night. This morning I had zero... no explanation as to why and the call center cannot explain it. I have phoned them twice and they promised to send me an email on both occasions but this never happened.<br> <br> I would like to know what happened to my money asap. And no, I'm not going to waste 15-20min of my life on another call. Please sort this out.
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Discovery Bank's replyOfficial
11 Sept 2015, 10:27Hello justindp,
Thank you for your comment and for bringing this matter to our attention.
We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Email: ***
URL: http://www.discovery.co.za
Thank you for your comment and for bringing this matter to our attention.
We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Email: ***
URL: http://www.discovery.co.za
Discovery Bank's reply11 Sept 2015, 10:27
Official
Hello justindp,
Thank you for your comment and for bringing this matter to our attention.
We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Email: ***
URL: http://www.discovery.co.za
Thank you for your comment and for bringing this matter to our attention.
We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Email: ***
URL: http://www.discovery.co.za