Missing Forex Payment

I am extremely disappointed with the service I’ve received from Discovery Bank. I opened a new forex account with them as I was moving abroad for work - I am now not being credited my wage after providing all requested proof that the payment was made. No one can tell me what the issue is, not even the “Payment Operations Department”. I have tried calling the international dialing number multiple times but to no surprise there is no answer. There seems to be no sense of urgency to have this matter resolved and “apologies for the inconvenience” is really not going to cut it or make my funds appear any faster. I really had faith in Discovery Bank when moving abroad as the sign up process was swift and the agents were all very helpful but alas I will not be using Discovery Bank for any future transactions. This is a serious matter and the lack of info provided as to what the issue may be has been horribly dissatisfying. It’s been 30 days since the payment was made off my employer’s account and still no sign of my funds? The correct proof (MT103) was provided that the wire transfer was made but yet no info from Discovery as to what the problem may be? Would not recommend for anyone wanting their money to feel safe and secure while abroad.