Misleading DISCOVERY

HI Yuvna,

Thanks for your quick response. I await your feedback.

Regards
Chris

Hi Yuvna,

I am aware of the explanation given to me by the consultant. What concerns me is the two different responses I received for the same query. And why is it, that I stop getting the benefits the moment I don't use my Savings Account?

There seems to be a situation here, whereby Discovery is trying to force me to use my money in a certain way, and if I don't, they publish me by disqualifying me from their loyalty scheme, even though I'm spending at the same rate I was before with the preferred partners. Furthermore, this was not made clear to me on the outset, and I believe it's misleading.

I have spoken to a few different people who also have Discovery accounts and they tell me they are confused by the program and have this just decided to leave it. Now I wonder, if I spend with my Discovery Card at a preferred partner store, I'm certain the Ratner store in the form of a discount or Commission of sorts pays a percentage to Discovery and Discovery then pays a portion of that to the account holder who spent there. Now if Discovery decides that because the account holder doesn't have a savings account with at least R500 in, then they will rather just keep that percentage also for themselves.

I would like to see how the partner agreement is set up and whether I form a part of that passively and the legal implications.

Don't be greedy Discovery. I will not stop it here, I'm sick and tired of this type of bullying tactics.

Hi Yuvna,

I am aware of the explanation given to me by the consultant. What concerns me is the two different responses I received for the same query. And why is it, that I stop getting the benefits the moment I don't use my Savings Account?

There seems to be a situation here, whereby Discovery is trying to force me to use my money in a certain way, and if I don't, they publish me by disqualifying me from their loyalty scheme, even though I'm spending at the same rate I was before with the preferred partners. Furthermore, this was not made clear to me on the outset, and I believe it's misleading.

I have spoken to a few different people who also have Discovery accounts and they tell me they are confused by the program and have this just decided to leave it. Now I wonder, if I spend with my Discovery Card at a preferred partner store, I'm certain the Ratner store in the form of a discount or Commission of sorts pays a percentage to Discovery and Discovery then pays a portion of that to the account holder who spent there. Now if Discovery decides that because the account holder doesn't have a savings account with at least R500 in, then they will rather just keep that percentage also for themselves.

I would like to see how the partner agreement is set up and whether I form a part of that passively and the legal implications.

Don't be greedy Discovery. I will not stop it here, I'm sick and tired of this type of bullying tactics.




NO RESPONSE??

I want my spend rewards! I will take this up with the banking ombudsman, but will keep this thread alive and update frequently.

And your feedback is not acceptable to me