SB
Sunel B

1 reviews | Active since Feb 2015

20 Feb 2015, 16:04

Misleading Communication Regarding Partner Stores

Good Day<br> <br> We received an email on Friday, 28 November 2014, entitled 'What to Expect from your DiscoveryCard in 2015'. <br> <br> Under the heading: 'Changes to existing benefits', it was stated: \The store network will no longer include Builders Warehouse or Builders Express as Walmart does not accommodate third party partnerships. The maximum amount you can get cash back on will be limited to 20% of your total DiscoveryCard spend in that statement period."<br> <br> No statement was made in the email that the termination of the relationship was effective immediately. Based on the Title of the email"

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Replies (1)
Discovery Bank
Discovery Bank's reply23 Feb 2015, 10:05
Official
Hello EssBe,

Thank you for your comment and for bringing this matter to our attention.

We have responded to you via email.

Regards

Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Office: +***
Fax: +***
Email: ***
URL: http://www.discovery.co.za