DN
Dayalan N
1 reviews | Active since Mar 2016
21 Aug 2025, 12:52
Mislead
I opened a discovery bank account yesterday, I clearly asked the agent will I get rewarded for buying from checkers and her response was yes. I then asked her about the promotion that was running for this month which she was clueless about and I asked her if I would get the discovery shares if I open this account with her and she confirmed yes. To my surprise now I see i am not going to rewarded from checkers. Now I am also doubting I will get the discovery shares this month. Please I need to cancel this pathetic account and Service today. I need my shares which I invested in to be refunded back to me. The service and knowledge of the agent is pathetic
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
21 Aug 2025, 13:21Hi Dayalan.
Thanks for reaching out to us. We apologize for the experience that you have had with us.
You would be able to earn Miles through your weekly Vitality Active Rewards gameboard play. Please note to activate the feature you would need to have a minimum of R500 in your Vitality Savings Account.
We cannot refund you on shares, as you have not earned any shares yet.
Would you still like to log an account closure, if yes, we can continue with the closure for you.
Kind regards,
Mpho.
Thanks for reaching out to us. We apologize for the experience that you have had with us.
You would be able to earn Miles through your weekly Vitality Active Rewards gameboard play. Please note to activate the feature you would need to have a minimum of R500 in your Vitality Savings Account.
We cannot refund you on shares, as you have not earned any shares yet.
Would you still like to log an account closure, if yes, we can continue with the closure for you.
Kind regards,
Mpho.
Discovery Bank's reply21 Aug 2025, 13:21
Official
Hi Dayalan.
Thanks for reaching out to us. We apologize for the experience that you have had with us.
You would be able to earn Miles through your weekly Vitality Active Rewards gameboard play. Please note to activate the feature you would need to have a minimum of R500 in your Vitality Savings Account.
We cannot refund you on shares, as you have not earned any shares yet.
Would you still like to log an account closure, if yes, we can continue with the closure for you.
Kind regards,
Mpho.
Thanks for reaching out to us. We apologize for the experience that you have had with us.
You would be able to earn Miles through your weekly Vitality Active Rewards gameboard play. Please note to activate the feature you would need to have a minimum of R500 in your Vitality Savings Account.
We cannot refund you on shares, as you have not earned any shares yet.
Would you still like to log an account closure, if yes, we can continue with the closure for you.
Kind regards,
Mpho.
DN
Dayalan N's updateReviewer Update
21 Aug 2025, 17:26Mpho , you are missing the point. Please get the operations manager to give me a call me now!! Clearly you are just as ***********
DN
Dayalan N's update21 Aug 2025, 17:26
Reviewer Update
Mpho , you are missing the point. Please get the operations manager to give me a call me now!! Clearly you are just as ***********
Discovery Bank's replyOfficial
22 Aug 2025, 13:24Hi Dayalan,
Thank you for your call earlier. We apologize for any miscommunication that may have occurred.
We’d like to confirm that with your current account, you are still eligible to earn Miles and, if you’re a new client, you can also earn Discovery Shares.
To qualify for Healthy Food cashbacks, you would need to have either a Discovery Bank credit card or a full banking suite. If you’d like to upgrade your product, you can easily do so via the Discovery Bank app.
Kind regards,
Mpho
Thank you for your call earlier. We apologize for any miscommunication that may have occurred.
We’d like to confirm that with your current account, you are still eligible to earn Miles and, if you’re a new client, you can also earn Discovery Shares.
To qualify for Healthy Food cashbacks, you would need to have either a Discovery Bank credit card or a full banking suite. If you’d like to upgrade your product, you can easily do so via the Discovery Bank app.
Kind regards,
Mpho
Discovery Bank's reply22 Aug 2025, 13:24
Official
Hi Dayalan,
Thank you for your call earlier. We apologize for any miscommunication that may have occurred.
We’d like to confirm that with your current account, you are still eligible to earn Miles and, if you’re a new client, you can also earn Discovery Shares.
To qualify for Healthy Food cashbacks, you would need to have either a Discovery Bank credit card or a full banking suite. If you’d like to upgrade your product, you can easily do so via the Discovery Bank app.
Kind regards,
Mpho
Thank you for your call earlier. We apologize for any miscommunication that may have occurred.
We’d like to confirm that with your current account, you are still eligible to earn Miles and, if you’re a new client, you can also earn Discovery Shares.
To qualify for Healthy Food cashbacks, you would need to have either a Discovery Bank credit card or a full banking suite. If you’d like to upgrade your product, you can easily do so via the Discovery Bank app.
Kind regards,
Mpho