JP
Johann P
1 reviews | Active since Oct 2017
04 Aug 2021, 13:50
Misinformation on website
I joined based on the wrong information. Please update this brochure: https://www.discovery.co.za/assets/discoverycoza/bank/brochures/the-discovery-gold-collection.pdf It states that I can get 100% gym fees back in savings on my Gold Credit Card account. But on another page of the website (which I just found) says I don't get 100% back. I called Discovery Bank and they confirmed that I don't get the 100% back. I want to close my bank account with you because it is not beneficial for me to still pay the account monthly.
Helpful (0)
Replies (2)0
Replies (2)JP
Johann P's updateReviewer Update
04 Aug 2021, 15:12 https://www.discovery.co.za/assets/discoverycoza/bank/brochures/the-discovery-gold-collection.pdf
Page 15
Page 15
JP
Johann P's update04 Aug 2021, 15:12
Reviewer Update
https://www.discovery.co.za/assets/discoverycoza/bank/brochures/the-discovery-gold-collection.pdf
Page 15
Page 15
Discovery Bank's replyOfficial
05 Aug 2021, 10:00Hi, Johann
Thank you for your message and bringing this matter to our attention. We will investigate the information on the link provided and lease with the relevant team. An account closure case has been logged on your behalf on 2021/08/04 on case number *** our closure team will be in touch with you.
Regards,
Lebohang
Thank you for your message and bringing this matter to our attention. We will investigate the information on the link provided and lease with the relevant team. An account closure case has been logged on your behalf on 2021/08/04 on case number *** our closure team will be in touch with you.
Regards,
Lebohang
Discovery Bank's reply05 Aug 2021, 10:00
Official
Hi, Johann
Thank you for your message and bringing this matter to our attention. We will investigate the information on the link provided and lease with the relevant team. An account closure case has been logged on your behalf on 2021/08/04 on case number *** our closure team will be in touch with you.
Regards,
Lebohang
Thank you for your message and bringing this matter to our attention. We will investigate the information on the link provided and lease with the relevant team. An account closure case has been logged on your behalf on 2021/08/04 on case number *** our closure team will be in touch with you.
Regards,
Lebohang