Misconduct

Since my last review on Hello Peter not even 1 agent from Discovery Bank bothered themselves with calling me and finding out what happened. I took the liberty of calling the myself since this is my money. Enquiries were opened and only today u receive an email saying they will not refund me the full amount taken from MY FNB account without MY permission.

They are telling me about bank charges, what bank charges when I never authorized for this to take place. This is ********* and misconduct. They went into my account without my permission. I want those bank charges reversed, I owe Discovery bank nothing because I am not a client of theirs